Shipping & Returns

Last updated August 04, 2025

SHIPPING
We currently ship to addresses in the United States only. Orders ship within 3-5 business days via USPS or FedEx.

RETURNS
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange.

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process
To return an item, place the item securely in its original packaging and Emailed photo of product received. There is no need to return the item unless it's unused., then mail your return to the following address:

Maui Chili Chili Oil Warehouse
Attn: Returns
60 E. Wakea Ave. Ste 105
Kahului, HI 96732
United States

Return shipping charges will be paid or reimbursed by us. 

Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions
Defective or broken products due to shipping circumstances don't need to be returned. We will replace them. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

(808)298-3352
mauichilichilioil@gmail.com